Manufacturers

Shipments and Returns

Your shipments

Packages are generally dispatched within 2 days after receipt of payment and are shipped via UPS or your selected carrier with tracking and drop-off without signature except for controlled or hazardous material which will require an adult signature. If you prefer delivery by a service with required signature, an additional cost may be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

 

Returns

Your satisfaction is important to us. If you need to return a product, we will make every reasonable effort to satisfy you.

By law, some items cannot be returned including gun powder, primers, and ammunition. Given the nature of this industry it is also best to contact us by phone before returning any items to make sure there are no special regulations or requirements concerning the product(s).

We will accept unwanted or defective products in unaltered, resellable condition within 60 days for refund, credit or exchange. After 60 days, we may offer an exchange or store credit with proof of purchase depening on the product and situation.